Community Guidelines

Our standards for reviews, content, and respectful participation.

Your reviews shape the community. Follow these standards to keep your feedback helpful and trustworthy.

1
Review your own experience
Only review events you actually participated in. Don't review on behalf of someone else.
2
Be honest and fair
Share what really happened — the good and the bad. Avoid exaggeration and be specific.
3
Be constructive
If something went wrong, explain what happened and suggest how it could be improved. Feedback should help, not just criticise.
4
Keep it relevant
Focus on your event experience. Don't include personal disputes, unrelated complaints, or promotional content.
5
Respect others
No hate speech, threats, discrimination, or personal attacks. Criticise the experience, not the people.
6
One review per event
You can update your review, but don't submit multiple reviews for the same event.

Your engagement with reviews builds trust. Follow these standards when managing your presence on the platform.

1
Don't manipulate reviews
Never offer incentives for positive reviews, pressure athletes to change ratings, or submit fake reviews for your own events.
2
Respond professionally
When responding to reviews — especially negative ones — stay professional and constructive. Your responses are public.
3
Keep information accurate
Ensure your event listings, company profile, and contact details are truthful and up to date.
4
Respect the process
Don't flag honest reviews just because they're negative. Use the report function only for reviews that genuinely violate guidelines.

All content on Sporting Scouter — reviews, responses, profiles — must meet these standards.

•Hate speech, discrimination, or incitement to violence.
•Personal information about others (phone numbers, addresses, full names of non-public individuals).
•Spam, advertising, or promotional material unrelated to the event.
•Sexually explicit or graphic content.
•Deliberately false or misleading statements.
•Content that infringes copyright or intellectual property rights.

We take guideline violations seriously to protect the integrity of the platform.

1
Review
All content is reviewed before publication. Flagged content receives additional scrutiny.
2
Warning
First-time minor violations typically result in a warning and content removal.
3
Suspension
Repeated or serious violations may result in temporary account suspension.
4
Permanent ban
Severe or persistent violations — including review manipulation — can result in permanent removal from the platform.

If you disagree with a moderation decision, you can appeal.

Contact our support team with the details of the review or decision you're disputing. Include any evidence that supports your case.

We aim to resolve disputes within 5 working days. You'll receive a written decision with an explanation.

Still need help?

Our team typically replies within a few hours.